The Role of Automation in Enhancing Efficiency and Accuracy in SEAIT’s School Clinic

Authors

  • Kathleen Nicole Oliva Student, College of Information and Communication Technology, South East Asian Institute of Technology, Inc. Philippines
  • Raiyennelou M Roda College of Information and Communication Technology, South East Asian Institute of Technology, Inc. Philippines
  • Liezl Jane G Arreglado College of Information and Communication Technology, South East Asian Institute of Technology, Inc. Philippines
  • Ian Vincent C Ligaya College of Information and Communication Technology, South East Asian Institute of Technology, Inc. Philippines
  • Alexandra Ann Rochelle D Pangan College of Information and Communication Technology, South East Asian Institute of Technology, Inc. Philippines
  • Jack Lester T Casiano College of Information and Communication Technology, South East Asian Institute of Technology, Inc. Philippines
  • Carol Kate Estacio, LPT Instructor, College of Information and Communication Technology, South East Asian Institute of Technology, Inc. Philippines

DOI:

https://doi.org/10.54756/IJSAR.2025.7.1

Keywords:

Automation, Human–Computer Interaction (HCI), Workflow Efficiency, Record Accuracy, Technology Acceptance Model (TAM), School Clinic Management System, Healthcare Digitalization

Abstract

This study examined the role of automation in improving workflow efficiency and record accuracy in the SEAIT School Clinic through the implementation of the SEAIT School Clinic Management System (SSCMS). Employing a mixed-method design, the research integrated quantitative and qualitative data collection through structured surveys, focus group discussions, and system evaluation. The quantitative analysis, including descriptive statistics, paired sample t-tests, and Pearson correlation, revealed a significant increase in workflow efficiency and record accuracy following automation (p < 0.05). The qualitative findings supported these results, highlighting improvements in documentation, report generation, and access to patient records. Participants emphasized that automation reduced manual workload, minimized human error, and enhanced overall service quality, although challenges such as limited training, data privacy, and infrastructure constraints were also noted. The study, grounded in the Technology Acceptance Model (TAM), demonstrated that perceived usefulness and ease of use significantly influenced system adoption and satisfaction among clinic staff. The findings underscore the transformative potential of automation in school healthcare environments, offering insights for future digitalization initiatives aimed at optimizing operational efficiency, accuracy, and user experience in educational health systems.

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How to Cite

Oliva, K. N., Roda, R. M., Arreglado, L. J. G., Ligaya, I. V. C., Pangan, A. A. R. D., Casiano, J. L. T., & Carol Kate M. Estacio LPT. (2025). The Role of Automation in Enhancing Efficiency and Accuracy in SEAIT’s School Clinic. International Journal of Scientific and Applied Research (IJSAR), EISSN: 2583-0279, 5(6), 1–22. https://doi.org/10.54756/IJSAR.2025.7.1

Issue

Vol. 5 No. 6: IJSAR November 2025

Section

Articles

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Copyright (c) 2025 Kathleen Nicole Oliva, Raiyennelou M Roda, Liezl Jane G Arreglado, Ian Vincent C Ligaya, Alexandra Ann Rochelle D Pangan, Jack Lester T Casiano, Carol Kate Estacio, LPT

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This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.